Last modified: May 30, 2026
Thank you for choosing Truly Fit, LLC (“Truly Fit”). By using Truly Fit’s services and resources, you agree to these “Terms of Use.” If you disagree with any of the terms below, Truly Fit does not grant you a license to use any of Truly Fit’s services, applications, systems, website, resources or other offerings. Truly Fit reserves the right to update and change, from time to time, these Terms of Use and all documents incorporated by reference. You can always find the most recent version of these Terms of Use at https://trulyfitllc.com. Truly Fit may change these Terms of Use by posting a new version without notice to you. Use of Truly Fit after such change constitutes acceptance of such changes. THE USE OF ANY TRULY FIT SERVICE WILL CONSTITUTE ACCEPTANCE OF THIS AGREEMENT. IF YOU DO NOT AGREE TO ABIDE BY THE ABOVE, PLEASE DO NOT UTILIZE TRULY FIT SERVICES.
Truly Fit, LLC, an Ohio limited liability company, provides a variety of services and features directed to coaches, sport enthusiasts, and athletes, trainees and other clients of Truly Fit, through its online and mobile fitness training offerings (“Services”). The Truly Fit Services are provided through its website https://trulyfitllc.com, related mobile applications and subdomains (collectively, “Sites” and individually a “Site”).
The following terms as used in this Terms of Use should be defined as follows:
1. Website: “Website” refers to the online platform operated by Truly Fit LLC, accessible at https://trulyfitllc.com, which provides services related to sports training, coaching, and fitness.
2. User: “User” means any individual who accesses or uses the Website, including Athletes, Coaches, Trainees, or any other visitor or participant.
3. Athlete: An “athlete” is a user who engages in sports activities, seeks training related to said sports activities, or participated in sports-related programs offered by Truly Fit LLC to improve athletic performance or skills in a particular sport or athletic field.
4. Coach: A “coach” is a user who provides sports training, coaching, or instruction services through the website to athletes or trainees.
5. Trainee: A “trainee” is a user who receives sports training, coaching, or instruction services from coaches through Truly Fit LLC to improve athletic performance or skills for personal benefit or fitness purposes.
6. Content: “Content” means all text, images, videos, audio recordings, workout data, training programs, graphics, and other materials made available through the Services. Content includes photographs, video recordings, highlight reels, recruiting footage, instructional and analytical media, and other audiovisual materials created by or on behalf of Truly Fit in connection with the Services.
7. Account: “Account” represents a user’s personal profile or dashboard on the website, which allows access to specific features and functionalities based on account type, as described in Section III.
8. Coaching Agreement: A “Coaching Agreement” is a formal document that outlines the terms and conditions of a coaching relationship between a coach and a client.
9. Services: “Services” means all programs, products, and services offered by Truly Fit, LLC, including personal training, conditioning, coaching, online and mobile fitness training, app-based programming, virtual coaching sessions (including Zoom, FaceTime, or similar platforms), unsupervised workouts, educational content, and related offerings. Services also include sports-related video recording, photography, editing, analysis, instructional content, recruiting and highlight footage, social media content, and the distribution or sale of such media, whether provided directly or through third-party platforms.
Certain Services may be provided through or rely on third-party platforms, including training applications, video conferencing services, and social media platforms. Truly Fit is not responsible for the privacy practices, availability, or functionality of such third parties.
Truly Fit, LLC agrees to license to you, on a worldwide, unless prohibited by law, non-exclusive, non-sublicensable basis on the terms and conditions set forth herein. These Terms of Use define legal use of the Truly Fit’s Services, all updates, revisions, substitutions, and any copies made by or for you. All rights not expressly granted to you are reserved by Truly Fit.
1. Subject to the restrictions set forth in these Terms of Use, you may use Services and any updates provided by Truly Fit (in its sole discretion). Your license to use the Services under these Terms of Use continues until it is terminated by either party. You acknowledge that from time-to-time technical trouble issues may occur. Truly Fit will use reasonable business efforts to correct such issues. You may terminate the license by discontinuing use of all of the Services. Truly Fit may terminate the license at any time for any reason. These Terms of Use terminate automatically if (i) you violate any term of these Terms of Use, (ii) Truly Fit publicly posts a written notice of termination on Truly Fit’s web site, (iii) Truly Fit sends a written notice of termination to you, or (iv) Truly Fit ceases providing access to Services to you. Termination of the license for any reason shall be subject to the refund policy set forth in Section X.C.
2. You agree to provide, maintain and update true, accurate, current and complete information about yourself as requested by Truly Fit from time to time through a health questionnaire and/or waiver. If you provide any information that does not satisfy this provision, or Truly Fit has reasonable grounds to suspect as much, Truly Fit has the right to suspend or terminate your access to Services and refuse your access to any and all current or future use of the Services. You also agree (a) to promptly notify Truly Fit at TrulyFitLLC@gmail.com of any unauthorized use of the Services that you become aware of within three (3) business days. Truly Fit explicitly disclaims liability for any and all losses and damages arising from your failure to comply with this section and/or any unauthorized use of the Services.
3. You understand that there may be fees for use of the Truly Fit Services and licensing fees. You agree that you shall submit payment for these fees and any other fees imposed by Truly Fit, in Truly Fit’s sole discretion. The amount of a fee may change from time to time in Truly Fit’s sole discretion, effective immediately upon posting. You understand and agree that programmatic methods intended to subvert a fee are considered a violation of these Terms of Use.
4. To use Truly Fit Services, you must agree to these Terms of Use.
5. YOU SHALL NOT:
(a) Use the Services in connection with or to promote any products, services, or materials that constitute, promote or are used primarily for the purpose of dealing in: spyware, adware, or other malicious programs or code, counterfeit goods, items subject to US embargo, hate materials, goods made from protected animal/plant species, recalled goods, hacking/surveillance/interception/descrambling equipment, cigarettes, illegal drugs and paraphernalia, unlicensed sale of prescription drugs and medical devices, pornography, prostitution, body parts and bodily fluids, stolen products and items used for theft, fireworks, explosives, and hazardous materials, government IDs, police items, unlicensed trade or dealing in stocks and securities, gambling items, professional services regulated by state licensing regimes, non-transferable items, non-packaged food items, weapons and accessories;
(b) Use the Services in connection with any commercial activity, or in connection with any materials, website, or application which is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;
(c) Use the Services in any manner or for any purpose that violates any law or regulation, any right of any person, including but not limited to intellectual property rights, rights of privacy, or rights of personality;
(d) Sell, lease, or sublicense the Services or access thereto without Truly Fit’s prior, express, written permission;
(e) Use the Services in a manner that exceeds reasonable request volume, constitutes excessive or abusive usage;
(f) Reverse engineer, decompile, or otherwise separate the content contained within any Service; or
(g) Use a Service in any manner that competes with products or services offered by Truly Fit.
6. If you wish to use the Services in any manner or for any purpose inconsistent with these Terms of Use, you may do so only by obtaining Truly Fit’s prior written authorization. To request such authorization, email us at TrulyFitLLC@gmail.com.
7. Online and Remote Training. You acknowledge that Truly Fit provides training and coaching services that may be delivered remotely, including through live virtual sessions, pre-recorded programs, and app-based workouts. You understand that some Services may be performed without live, in-person supervision and that Truly Fit may be unable to observe form, surroundings, equipment, or environmental conditions during such sessions.
A. Truly Fit offers a range of programs and services delivered through various account types. Access to each account type and program is subject to the terms of the specific program purchased, the pricing in effect at the time of purchase, and any applicable service agreement or waiver. By creating or upgrading your account, you agree to be bound by these terms.
Truly Fit offers seven account types. A client may hold one or more account types depending on which programs they purchase. Each account type is billed independently.
A Coached Account is for clients who have a direct 1:1 coaching relationship with Truly Fit. Coached Account fees are billed as one-time payments (including Movement Assessments, session packages, and intensive blocks) or as monthly or annual auto-renewing subscriptions, depending on the specific program and tier purchased. Coached Accounts include:
(a) 1:1 Training — a one-on-one training program for athletes, beginning with a required Movement Assessment (60–90 minutes), after which Truly Fit builds a custom training program. Details and current pricing at https://trulyfitllc.com/baseball-fastpitch.
(b) Factor 5 (Pitching Development) — a pitching development program for baseball pitchers. Details and current pricing at https://trulyfitllc.com/factor5.
A Program Account is for participants in Truly Fit’s Women’s Strength Training app-based subscription, delivered through the Trainerize app. For adult women ages 18 and older. Monthly or annual auto-renewing subscriptions. Details and current pricing at https://trulyfitllc.com/womens-weightlifting.
A Paid Athlete Account is for athletes enrolled in Truly Fit’s app-based training programs, delivered through the Trainerize app. Monthly or annual auto-renewing subscriptions. Includes:
(a) Next Level Strength & Conditioning App Program at https://trulyfitllc.com/next-level.
(b) Factor 5 Online Program (where offered) at https://trulyfitllc.com/factor5.
For clients enrolled in Truly Fit’s in-person group training classes. Billed separately from app subscriptions. Available for:
(a) Women’s Strength Training (adult women ages 18+) at https://trulyfitllc.com/womens-weightlifting.
(b) Next Level Strength & Conditioning (athletes ages 12–14) at https://trulyfitllc.com/next-level.
Custom coaching and programming for baseball, softball, volleyball, and other athletic teams, delivered under a separate team-specific service agreement.
A subscription to Trainerize app access without an accompanying coaching relationship. Self-directed. Monthly or annual auto-renewing subscription.
A limited free-access trial available only to athletes affiliated with Premier Athletics. Duration and terms set at Truly Fit’s discretion.
1. Truly Fit’s policy regarding collection of Personal Information of children under the age of 18 is outlined in Truly Fit’s Privacy Policy.
2. You must be 18 years or older to register for an account, absent consent from a parent or legal guardian.
3. If you are under 18, Truly Fit will collect limited information and request parent/guardian consent. No personal information will be collected until verifiable consent is received. If consent is not received within 72 hours, the account and all information will be deleted.
4. If Truly Fit believes an account is operated by a minor without verified consent, the account will be locked and the parent/guardian notified. If consent is not granted within 72 hours, the account will be deleted.
5. If a participant is under 18, participation requires parental or legal guardian consent through applicable waivers.
6. For more information, see Truly Fit’s Privacy Policy.
Truly Fit provides all training, coaching, and instruction services directly through its owner, employees, and designated independent contractors. Truly Fit does not act as a platform connecting clients to independent third-party coaches.
By providing your mobile phone number to Truly Fit, you consent to receive text messages from Truly Fit, including appointment reminders, session confirmations, program updates, billing notifications, and other communications. Standard message and data rates may apply. Message frequency varies.
You may opt out at any time by replying STOP or contacting TrulyFitLLC@gmail.com. Opting out may affect your ability to receive time-sensitive information.
For marketing or promotional text messages, Truly Fit will obtain separate express written consent as required by the TCPA. Truly Fit does not sell or share your mobile phone number with third parties for marketing purposes.
As part of the Services, Truly Fit may create, record, edit, analyze, distribute, publish, and sell sports-related media content, including training footage, game footage, highlight reels, recruiting videos, instructional content, and social media materials. Such media may be provided to athletes, families, teams, organizations, colleges, recruiters, or other third parties.
Any instruction, commentary, feedback, or performance analysis provided in connection with media content is for educational and informational purposes only and does not constitute medical advice or a guarantee of results.
You may submit content in connection with Truly Fit’s Services, including testimonials, reviews, progress photos or videos, comments, and social media posts (“User-Generated Content” or “UGC”).
By submitting UGC, you represent that (a) you own or have all necessary rights to the content, (b) the content does not infringe any third party’s rights, and (c) you grant Truly Fit a perpetual, worldwide, royalty-free, non-exclusive, transferable license to use, reproduce, distribute, modify, publish, and display the UGC for business purposes, including marketing. You retain ownership of your UGC.
To revoke this license, contact TrulyFitLLC@gmail.com. Revocation applies prospectively.
Truly Fit respects intellectual property rights. All Truly Fit-created content is the exclusive property of Truly Fit, LLC and is protected by U.S. and international copyright laws. You may not reproduce, distribute, sell, or create derivative works without prior written permission.
If you believe content infringes your copyright, send a written notice to TrulyFitLLC@gmail.com including: (a) signature of the copyright owner; (b) description of the copyrighted work; (c) location of the infringing material; (d) your contact information; (e) a good faith belief statement; and (f) a statement under penalty of perjury that the information is accurate.
The Services may be protected by copyrights, trademarks, service marks, international treaties, and/or other proprietary rights. Truly Fit owns all rights, title, and interest in the Services. These Terms of Use grant you no right, title, or interest in any intellectual property owned or licensed by Truly Fit.
All Content created by or on behalf of Truly Fit is owned by or licensed to Truly Fit. You grant Truly Fit a perpetual, royalty-free, worldwide license to use content you submit or that features you in connection with the Services.
Truly Fit may provide support or modifications for the Services in its sole discretion, and may terminate such support at any time. Truly Fit may change, suspend, or discontinue any aspect of the Services at any time.
Current pricing is set forth on the Truly Fit website and specific program pages linked in Section III. Prices may be updated at Truly Fit’s discretion. All fees are payable in advance unless otherwise specified.
1. Coached Account:
(a) Movement Assessment — one-time fee, payable at booking.
(b) 1:1 Session Packages — sold as packages, payable in advance.
(c) Pathway Subscriptions — monthly or annual, auto-renewing.
(d) Factor 5 — per terms disclosed at enrollment.
2. Program Account (Women’s App) — Monthly or annual, auto-renewing.
3. Paid Athlete Account — Monthly or annual, auto-renewing.
4. In-Person Class Membership — Drop-in, class packs, monthly, or annual options. Monthly and annual auto-renew.
5. Team Training — Per separate team-specific agreement.
6. Stand-alone Trainerize App Access — Monthly or annual, auto-renewing.
7. Premier Athletics Free Trial — No cost during trial period.
8. Additional Fees — Truly Fit reserves the right to charge additional fees.
9. Account Termination — Truly Fit may terminate accounts after 30 days of inactivity.
Payments may be made through:
1. All payments are final. No refunds unless otherwise indicated.
2. All payments are final regardless of illness, injury, or medical diagnosis. Truly Fit may offer a temporary pause at its discretion.
3. Medical Diagnosis; Injury or Temporary Incapacity — account holders may request a temporary pause supported by reasonable documentation. No refunds for temporary pauses.
4. In-Person Session Cancellation, Refund, and Reschedule Policy:
(a) Women’s Strength Training and Next Level Classes: More than 24 hours’ notice — reschedule or refund. Less than 24 hours — reschedule only. No-call/no-show — forfeited.
(b) All Other Sessions (1:1, pathway, Factor 5, Team Training): More than 24 hours — reschedule only. Less than 24 hours — reschedule only. No-call/no-show — forfeited.
(c) App subscriptions are non-refundable and billed separately from in-person memberships.
(d) All other products and programs not specifically listed are non-refundable.
1. You are responsible for agreed-upon rates. Truly Fit is not responsible for bank fees or credit card fraud.
2. Missed payments may result in suspension or termination after 10 days.
3. Truly Fit reserves the right to cancel the program. In such event, you are only responsible for the pro-rata share of services received.
You are free to share genuine opinions, experiences, and reviews. Truly Fit will not retaliate against any client for sharing honest reviews. You agree not to make knowingly false, malicious, or defamatory statements. This section complies with the Consumer Review Fairness Act.
TRULY FIT DOES NOT REPRESENT OR WARRANT THAT THE SERVICES ARE FREE OF INACCURACIES, ERRORS, BUGS, OR INTERRUPTIONS. TRULY FIT DOES NOT GUARANTEE ANY SPECIFIC FITNESS RESULTS. THE SERVICES ARE PROVIDED “AS IS” WITH NO WARRANTY, EXPRESS OR IMPLIED. YOUR USE OF THE SERVICES IS AT YOUR OWN DISCRETION AND RISK.
1. TRULY FIT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES. MAXIMUM DAMAGES ARE LIMITED TO THE SUM PAID IN THE PRIOR TWELVE (12) MONTHS.
2. BY PARTICIPATING IN TRAINING SESSIONS, YOU ACKNOWLEDGE AND ACCEPT THE INHERENT RISKS OF PHYSICAL EXERCISE. YOU VOLUNTARILY ASSUME ALL RISKS, WHETHER IN PERSON, ONLINE, OR REMOTELY.
3. TRULY FIT SHALL NOT BE LIABLE FOR CLAIMS RELATED TO MEDIA CONTENT WHERE CONSENT HAS BEEN PROVIDED.
SOME JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS OR LIMITATIONS. ACCORDINGLY, SOME LIMITATIONS MAY NOT APPLY TO YOU.
To the maximum extent permitted by law, you release and waive all claims against Truly Fit from any liability arising from your use of the Services.
You agree to hold harmless and indemnify Truly Fit from any third party claim related to your use of the Services.
By registering, you agree to Truly Fit’s use of your personal information as described in the Privacy Policy at https://trulyfitllc.com.
Truly Fit reserves the right to modify, suspend, or terminate your access if you violate these Terms, pose a safety concern, or act inconsistently with these Terms.
A. Initial Dispute Resolution — contact Truly Fit’s team first. Good faith negotiations are a condition to initiating arbitration.
B. Binding Arbitration — if not resolved within 30 days, either party may initiate binding arbitration through the American Arbitration Association (“AAA”).
C. Location — Medina County, Ohio.
D. Class Action Waiver — arbitration shall be conducted individually only. YOU AND TRULY FIT EACH WAIVE THE RIGHT TO PARTICIPATE IN CLASS ACTIONS.
E. Exception — either party may bring action in court to protect Intellectual Property Rights or seek relief in small claims court in Medina County, Ohio.
F. 30-Day Right to Opt Out — send written notice to Truly Fit LLC 351 Ken Court, Brunswick, Ohio 44212 within 30 days of first use.
G. Jurisdiction — state courts in Medina County, Ohio. Governed by the laws of the State of Ohio.
1. Certification — Truly Fit’s Certified Personal Trainers hold valid certifications. They are not Registered Dietitians or medical professionals.
2. Relationship of the Parties — you and Truly Fit act independently, not as partners, joint venturers, or employer-employee.
3. Invalidity of Specific Terms — if any provision is found invalid, the remaining provisions remain in effect.
4. Amendment and Notice — Truly Fit may modify these Terms with 30 days’ notice for material changes. Notices sent to TrulyFitLLC@gmail.com.
5. Location of Lawsuit and Choice of Law — governed by the laws of Ohio. Courts in Medina County, Ohio.
6. No Waiver of Rights — failure to enforce any provision shall not constitute a waiver.
7. Miscellaneous — section headings are for convenience only. These Terms constitute the entire agreement.
8. Severability — invalidity of any provision shall not affect remaining provisions.
9. Assignment — you may not assign without Truly Fit’s consent. Truly Fit may assign without restriction.
10. Construction — all provisions construed to the fullest extent permitted by law.